This one really is a no brainer! Devolve the creation of standard letters and forms to line managers and free up HR resource time to become more strategic, although you do need the right tools.
We understand that people managers need ready access to upto date information to be naturally effective and to deliver HR and Management processes, compliantly and consistently.
There are a number of ways that all organisations can reduce HR costs, without compromising management standards.
Devolve the creation of standard letters and forms to line managers.
Remove some of the standard day to day administration from HR and empower managers to deliver due process at the front line.
This may be controversial in some quarters but many HR letters and forms follow a standard, consistent format and do not require an expert to produce them.
Managers can easily be given the tools to create standard letters for themselves, for example, an Invitation to a Disciplinary Hearing letter, but in a way that is controlled and governed by pre-formatted templates to ensure that the letters are consistent and comply with company standards, policies and current employment legislation.
Letters are automatically stored against an inidivudal employee's profile to provide an audit trail, if required.
HR can play an oversight role instead e.g. checking the letter content prior to sending, and can focus more of their time on adding value in situations which are more non-standard and genuinely require expert intervention, and in support of line manager needs.