Managers Lack Easy Access To Information

Nick Pye |


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Problem: Managers lack easy access to relevant information, useful guidance and management training content.

Solution: Content delivered at the point it’s required.

In many situations, managers do not suffer from a lack of available information. Instead, the problem is that there is often too much information and the relevant and up to date stuff is not immediately accessible.

A powerful way to improve managers’ overall effectiveness is by integrating the delivery of useful content (e.g. guidance notes, training materials, standard letters and forms) within their HR workflow processes.

Organisations should see the value and seek to integrate information and guidance content into the workflow processes that users follow, so that relevant information is delivered at the exact point that it is required.

This content should be in a wide variety of formats, including text files, presentations, video, or even e-learning modules.

So for example, a user who is on a screen and wants to create an absence record could be presented with a set of relevant guidance notes (e.g. Managing Persistent Short-term Absence, How to Handle a Return-to-Work Interview), details of the company’s absence policy and a link to access a short e-learning module on managing absence.

Delivering content in this highly-targeted way makes the content itself far more valuable to the user and reduces the time they need to spend searching for information.

Managers then feel empowered and are being self taught by the materials that you present to them, whilst you can relax, knowing that your management team are delivering HR processes in a consistent and compliant way. They're also working within a known management framework, using the same guidelines and ultimately working as a self-organising team.

Did you find this article useful? Youmanage HR offers software to help you streamline your HR processes and ensure compliance within your company. We also write articles on HR, leadership, employee engagement, health & well-being and much more. Start a free trial of Youmanage, get in touch to ask questions, or check out our blog to help you to deliver HR best practice in your business.

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Nick has more than 25 years of leadership experience, where he has held a variety of executive positions spanning marketing, business development, HR product strategy and has been CEO of Youmanage since 2010. Nick acquired the Youmanage business in 2010 and led the renewed vision and go-to-market definition of the Youmanage platform for its official re-launch in September 2013. With significant and continued product development, he continues to steer Youmanage as an industry leading cloud HR software provider. Work aside, Nick retains his huge enthusiasm for music in both trumpet and bagpipe playing!